The importance of a company’s social media marketing has skyrocketed in importance in recent years. From sharing the latest and greatest products or services, to interacting with followers and sharing your company’s story, social media has evolved into a channel that help connect brands of all sizes with their target audiences.
Allowing your company to interact directly with your target audience and build a loyal consumer base is just one of the many benefits of having a properly planned and executed social media strategy. But connecting with them starts with one of the most simple, yet complex pieces of your strategy — content.
Keep it high-quality
There is nothing worse than following a company on Facebook or Instagram that shares blurry, non-engaging content that’s irrelevant to your interests. The quality of your content should be the forefront of all of your strategic planning — from the image or video, down to the text copy.
Use “smart structuring”
It’s no secret that attention spans continue to get shorter. Internet users read at a very quick pace, meaning the first sentence or two of your post is as vital as any other piece of your content.
Nothing intimidates and turns off a social media user more than a giant “wall of text.” By taking the time to write short, engaging posts — with plenty of use of emojis, bullet points and headers to help break up the text — you are writing user-focused content, and, in turn, helping your posts and your pages/profiles.
Repurpose user-generated content (UGC)
The absolute easiest way to create content for your company’s social media pages is by simply repurposing “user-generated content,” or UGC. User-generated content can consist of guests posts, re-posted or shared images/videos, sharing of reviews, or even customer testimonials.
By sharing UGC on your pages, you are benefitting in two ways — first, it helps engage your audience, and shows how your product or services are being utilized by everyday social media users. Second, it helps create a greater brand awareness and, hopefully, inspires more users to share their experiences. These posts can help your audience really connect with not only your company, but with other customers, and help create a sense of “community” around your brand.
Video is quickly becoming the most dominant form of online content — with more than 85% of all internet users in the United States watching some form of online video content on their devices monthly. As a result, it’s time for your company to finally take the steps needed toward investing in the proper video resources.
Whether you’re creating educational how-to videos, demonstrating your products or services, sharing video-based client testimonials, or creating funny (yet appropriate) short videos to keep your audience engaged, focusing on your video content (and keeping high-quality in mind) is a great step toward engaging with your audience.
At SmartSolutions, our team can help assess your company’s marketing strategies and efforts and help you create a plan a comprehensive marketing plan for your business today.